Support

Last updated 5 October 2026

Email support@askbre.app and we’ll get back to you. An AI assistant answers common questions straight away, and says so. Questions about a charge, a refund or cancelling get an immediate reply with the exact steps for the App Store or Google Play. Legal, safety and privacy questions, requests to delete your data, and anything the assistant can’t answer go to a person, and you can always reply and ask for one.

Send us a message

No email app handy? Write here. We’ll email you a link to confirm it’s really you, and your message is sent when you click it.

Your email What’s it about? A question about bre Something isn’t working Payments and subscriptions Privacy and your data Something else Where do you use bre? Not sure, or not yet iPhone or iPad Android Your message

Company

Please don’t include passwords, codes or card numbers. Our privacy page says what we keep.

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Refunds and cancelling

Subscriptions are bought through the App Store or Google Play. For an App Store purchase, Apple handles refund requests and makes the decision: ask at reportaproblem.apple.com. For a Google Play purchase, Google Play handles requests in the first 48 hours; after that, email us and a person will look at it. To cancel, use your iPhone’s Settings (tap your name, then Subscriptions) or Google Play (Subscriptions). Deleting the app, or your bre account, doesn’t cancel a subscription. We never see your payment details, and we will never ask for a password or a code.

Common questions

What is bre? An app that turns anything you’re curious about into a podcast episode. One to three AI hosts talk it through, and while you listen you can press Talk to ask your own question.

When can I get it? bre isn’t in the App Store or Google Play yet. Join the waitlist on the home page and you’ll be first in.

How do I get off the list? Click unsubscribe in any email, or ask us here.

What data do you have on me? See our privacy page. To delete your account, see delete your account.

Contact

Help with the app: support@askbre.app. Work with bre (partnerships, creators, brands, press): partners@askbre.app. An AI (Anthropic’s Claude) sorts those emails into folders first, and they are never answered automatically. A person replies, not the support assistant. When your message arrives you may get a short automatic note saying so. Everything else: hello@askbre.app, which is read by the same team and assistant as support.

Company

BRE LLC, Missouri.